Nova Business Services Limited

About Nova Business Services Limited

Nova Business Solutions is a leading professional corporate services provider of comprehensive, one-stop and reliable integrated business solutions. Nova provides outsourced expertise in corporate administration, office space solutions, business and taxation advisory and business support solutions in Hong Kong, China and the Asia Pacific

Mission

  • To expand market share and raise the company’s position in the market
  • To improve customer satisfaction and provide a service which exceed customer’s expectation

Challenges

  • Due to a decentralised system, staff had to export, import, deliver and integrate data to generate a simple quotation, invoice etc. Therefore, time and resources were not performing at optimum levels
  • Alternative solutions providers suggested that the company use their server to store their system, however, setup was quite time-consuming, and maintenance as well as development costs on hardware were extremely high
  • Not fully confident with the existing software’s security level

Results & Benefits

  • NetSuite’s ERP and CRM, an all-in-one True Cloud Solution helped streamline the production process which enabled the company to focus on growing the overall business
  • Increased efficiency and effectiveness leading to higher productivity
  • Reduced customer response time, enhanced competitiveness within the industry