#Business Operation #Technology

Business Digital Transformation Trends in 2019

Business Digital Transformation Trends in 2019 Digital Transformation — it's a top business priority. But why all the attention? A Forrester research reveals that organisations believe that by...

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#Business Operation #Customer Engagement

SMB Guide: How CRM Helps Businesses Grow

If your small or middle-sized business is still growing well, you might not think you need a customer relationship management (CRM) technology. In fact, if you are using...

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#Business Operation #Technology #Customer Engagement

What is Customer Relationship Management?

CRM (a.k.a. Customer Relationship Management), is a buzzword that’s been around for a while, and where I lack in the skill of blogging, I make up for it...

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