#Technology #Customer Engagement

Whitepaper: MuleSoft and Salesforce Service Cloud

Faced with the rising customer standards for fast, personalized, and connected engagement, customer service now needs to be anytime and anywhere. MuleSoft’s Anypoint Platform enables organizations to...

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#Technology #Customer Engagement

Whitepaper: 7 Actions Businesses Need to Take Now

The economy start reopening, organisations needs to reassess its strategy and operations to properly position for the recovery. This whitepaper share the actions taken by the best run...

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#Technology #Customer Engagement

How AI Works in CRM?

Customers are the lifeblood of business. In retaining them, it’s crucial to build a genuinely personalized customer journey. However, there are tons of available information across different platforms....

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#Business Operation #Technology #Customer Engagement

Choose the best ERP system for your business

Entering the new year, many businesses have been evaluating the past year’s financial results, and are preparing for digital transformations in 2020 for higher efficiency and effectiveness.  And...

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#Customer Engagement

How Data Quality Matters To Your CRM’s Success

As competition continues to increase, more and more organisations are considering how they can optimize Customer Relations Management ("CRM") to be more strategic in attracting and retaining customers....

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#Business Operation #Customer Engagement

SMB Guide: How CRM Helps Businesses Grow

If your small or middle-sized business is still growing well, you might not think you need a customer relationship management (CRM) technology. In fact, if you are using...

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