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Whitepaper: Money Story – Overcoming the Seven Barrier to Business Success

It’s no secret that CFOs need to be strategic, but adopting a tactical financial approach on top of juggling traditional responsibilities is easier said than done. This white paper dives into how other CFOs are taking on the role of...

Whitepaper: Unlocking Your Software Company’s Full Potential

MuleSoft’s 2020 Connectivity benchmark report

In this report, you will find MuleSoft-agnostic insights on the state of digital transformation, IT, and integration. The 2020 report focuses on 4 key themes: Integration remains a top challenge to achieving digital transformation APIs power digital transformation. API strategies...

How AI Works in CRM?

Customers are the lifeblood of business. In retaining them, it’s crucial to build a genuinely personalized customer journey. However, there are tons of available information across different platforms. The efficient of data management, oriented to meeting customers’ needs has become...

Choose the best ERP system for your business

Entering the new year, many businesses have been evaluating the past year’s financial results, and are preparing for digital transformations in 2020 for higher efficiency and effectiveness. And while there are a lot of choices of ERP systems in the...

Enterprise Service Management 101

Service management has often been perceived as IT Service Management (ITSM), a well-known term that refers to the concept of maximizing business values for organizations through the use of information technology by delivering and obtaining value from IT services. Within an enterprise,...

Whitepaper: The Future of Finance is in the CFO’s Hands

7 Key Steps to Complete Customer Journey Maps

So we’ve talked about what is customer journey and the significance of mapping customer journey in our previous insight “Beginners’ Guide To Customer Journey Mapping”. Now, let’s look into how to create and design a comprehensive customer journey map. How...

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