Introv announces its new partnership with Chatly (formerly TMG Worldwide and WeChatify), an end-to-end software solution enabling businesses to create a truly omnichannel, omnifunction chat experience for China customers.

Introv offers a full-range IT services portfolio, covering across CRM, ERP, Big Data and HRM. The new partnership with Chatly enriches Introv’s existing customer engagement sphere which includes CRM, Marketing Automation, Omnichannel Loyalty, AI Marketing, and WhatsApp for Business, and creates a powerful 360 customer engagement service offering for businesses across industries.

Headquartered in New York, Chatly is a technology provider that is redefining the way that global companies do business on WeChat. Chatly fully integrates with Salesforce Marketing, Sales, and Service Clouds, enabling businesses to harness the power of Salesforce to seamlessly connect with their customers on WeChat. The Chatly management platform is used by some of the top brands in the luxury, retail, financial services, hospitality and tourism industries.

“Our new partnership with Chatly allows us to support customers’ needs for omnichannel customer engagement in the China market,” said Ivan Cheung, Director, Introv. “As the Platinum Partner of Salesforce in Hong Kong, Introv will help businesses leverage Salesforce CRM and the Chatly platform to offer personalised engagement on WeChat.

For more information about Introv’s solution with Chatly, please contact us at 3616 6567 or enquires@introv.com

About Introv

Introv is an award-winning, full-service IT Consultancy in APAC, offering best-in-class collaborative software solutions to companies of all sizes. Its vision is to bring innovation to businesses. Its full-range solutions portfolio includes ERP, CRM, Instore Management, Omnichannel Loyalty, Business Intelligence, Data Management, and Employee Experience.

With strategic use of innovative technologies, Introv has enabled well-established brands and fast-growing startups from all industries drive digital transformation that redefines business practices and boosts business growth.

 

About Chatly

Chatly is a technology provider that is redefining the way that global companies do business on WeChat.

Its enterprise SaaS product is an all-in-one suite for WeChat engagement enabling end-to-end management of a brand’s entire WeChat strategy including marketing, service, sales, and commerce.

The Chatly management platform is used by some of the top brands in the luxury, retail, financial services, hospitality and tourism industries including Shiseido, MGM Resorts, Cirque du Soleil, TD Ameritrade, WeWork, and many more.

Chatly is headquartered in New York City and has branches in Guangzhou, Shanghai, and India. Visit www.chatly.com to explore the new website and learn more about the suite of products and solutions offered.