#Customer Engagement

How Data Quality Matters To Your CRM’s Success

As competition continues to increase, more and more organisations are considering how they can optimize Customer Relations Management ("CRM") to be more strategic in attracting and retaining customers....

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#Business Operation #Customer Engagement

SMB Guide: How CRM Helps Businesses Grow

If your small or middle-sized business is still growing well, you might not think you need a customer relationship management (CRM) technology. In fact, if you are using...

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#Technology #Customer Engagement

What is Big Data?

It’s a phrase used to quantify data sets that are so large and complex that they become difficult to exchange, secure and analyse with typical tools. To describe...

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#Business Operation #Technology #Customer Engagement

What is Customer Relationship Management?

CRM (a.k.a. Customer Relationship Management), is a buzzword that’s been around for a while, and where I lack in the skill of blogging, I make up for it...

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