Omnichannel Loyalty SolutionBuilding Data Driven and Customer Centric Experience
360-degree Customer View
Increasing Customer Lifetime Value
Creating Brand Advocates
Personalised Shopping Journey
Drive Repeated Sales
Improving Brand Recognition
Why Introv?
Major achievements with Salesforce since 2009, including:
Since 2017 Salesforce’s Platinum Partner
2012~2016 Salesforce’s Gold Partner
10/10 Successful Rate of Implementation
1st Platinum Partner in H.K.
Certifications
100% certified professional consultants
Loyalty is all about Customer Experience
Harness the Power of Data to Enhance Customer Loyalty from now on! Connect master data to instant transaction, interaction and Internet of Things
The Benefits of Omnichannel Loyalty
Customer Acquisition
Behaviours tracking from all touchpoint
Gain insights on customers beyond usual transactions
360 customer profile and loyalty indicators
Retention and Nurturing
Build rich users profiles
Increase cross-sales and up-scales values
Promote customer engagement by gamification
Behaviour Shaping
Loyalty points earning system
Flexible Accrual Points Rule
Habit Forming Strategies
Increase average order value
Reward and Re-engagement
Registration and redemption system
Encourage customers referral
Precisely Targeted Promotions for Personalised Experience
OUR CLIENTS
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