Smart RetailOmnichannel Retail Strategy
Powering Intelligent Retail Experience
customers the smart way
Build an intelligent and
seamless customer experience
Tech-savvy shoppers are constantly shaping the retail world today with the prevalence of online shopping, increased customer expectations and the demand for seamless, personalised omnichannel customer engagement.
Introv’s Smart Retail offers a comprehensive and intelligent solution for retail businesses. Smart Retail boosts your retail sales, and drives your customers to return and spend more.
SMART RETAIL IN DETAIL
Capture shopper information, buying habits and behaviours
Integrate customer data from every data source and touchpoint
Personalise interactions and the overall shopping experience
Tap into invaluable data and increase share of wallet
Customer Data Stream
Synchronise all sales, orders, stocks, customer loyalty etc.
Leverage CRM data for personalised in-store engagement
Enable omnichannel management
Product Information Management
Generate and analyse reports on shoppers and products
Analytical insights/discovery on RFM, GM, etc.
Big Data Analytics
Empower in-store staff with real-time stock visibility to deliver a seamless shopping experience
Leverage artificial intelligence to automate stock allocation among stores
Automate demand and supply
Support smart delivery scheduling
Automate store replenishment
Sales and Order Management