Smart RetailOmnichannel Retail Strategy
Powering Intelligent Retail Experience
Understand your
customers the smart way
Smart Retail
Build an intelligent and
seamless customer experience
Tech-savvy shoppers are constantly shaping the retail world today with the prevalence of online shopping, increased customer expectations and the demand for seamless, personalised omnichannel customer engagement.
Introv’s Smart Retail offers a comprehensive and intelligent solution for retail businesses. Smart Retail boosts your retail sales, and drives your customers to return and spend more.
SMART RETAIL IN DETAIL
Functions:
Capture shopper information, buying habits and behaviours
Integrate customer data from every data source and touchpoint
Personalise interactions and the overall shopping experience
Tap into invaluable data and increase share of wallet
Features:
Shopper Profile
Promotion
Customer Data Stream
Omnichannel Engagement
Loyalty Program
Functions:
Synchronise all sales, orders, stocks, customer loyalty etc.
Leverage CRM data for personalised in-store engagement
Enable omnichannel management
Features:
Intelligent POS
Product Information Management
Functions:
Generate and analyse reports on shoppers and products
Analytical insights/discovery on RFM, GM, etc.
Stay Competitive
Features:
Self-service Reports
Big Data Analytics
Functions:
Empower in-store staff with real-time stock visibility to deliver a seamless shopping experience
Leverage artificial intelligence to automate stock allocation among stores
Automate demand and supply
Support smart delivery scheduling
Automate store replenishment
Features:
Supply Chain
Sales and Order Management
Contact Us Today
Should you have any questions or enquiries, feel free to get in touch with us!
Enquiry See Also CRM“Now we have a single way of communicating information across the company, having transparency over our purchase orders, our products, our transactions and how the Company is performing at any given point in time.”
“We have different subsidiaries across the world but the main office is in Hong Kong, so most of the operations are running in Hong Kong or also for other subsidiaries. [NetSuite] One-World really helps us out a lot.”
“There’s a saying as ‘Change or Die’. We felt we were a few generations behind where a lot of our peers were. And from the beginning of the process Introv was there to support us and help us with this kind of conversion to this new platform.”
“After adopting this ERP system our efficiency has improved. The time saved is essential for us, especially in regards to our company development.”
“We chose Introv because we wanted to develop unique apps specifically designed for our company and industry. We realised that [introv] had vast amounts of knowledge and experience, that would enable our company to grow. Very much like a one-stop-shop, they offered total solutions, and were able to solve problems instantly.”
“What we needed was a comprehensive system for data processing which was capable of integrating data without causing confusion amongst the team. This was the main reason as to why we adopted the ERP and CRM system. We were looking for higher efficiency and a systematic process.”
“We chose Introv because their cloud services is very flexible. Also due to the fact that our marketing model is pretty much different from 95% of the industry out there, we needed a company that could offer us a tailor made system, that fit our needs.”
“We finally picked Introv because they seemed to be professional enough and they had a good track record in the industry, as well as knowledgeable skills and consultants that could help us, lead us through the way.”
