In the manufacturing industry, customer and market demands are ever-changing. This can bring devastating impact to the bottom line. So it’s important to be able to understand what is happening out there, what are customers’ needs.

Manufacturers need a solution that connects well with ERP data and major engagement channels like WeChat, helping them better understand customer needs while improving visibility across the entire value chain.

Join our upcoming discussion with Salesforce and Introv CRM experts to hear about Manufacturing Cloud, specifically designed for manufacturers, which

  • Gives sales and operations teams a 360-degree unified view of their customers through powerful new sales agreements and account-based forecasting solutions
  • Provides visibility into their customer interactions while enabling them to generate more robust sales forecasts
  • Connects seamlessly with ERP platforms from warehousing costs, operations margins and inventory information
  • Links to key channels like WeChat to support omnichannel customer engagement and seize aftermarket revenue opportunity


Time : 14:00 – 17:30

Date : December 4th, 2019

Venue: The Executive Centre, Arrival, Level 19, Two Chinachem Central, 26 Des Voeux Road Central, Central


14:00– 14:30 Registration & Networking

14:30 – 14:35 Welcome Remarks

14:35 – 15:00 Improve Sales Team Visibility and Effectiveness

15:00 – 15:30 Integrated Quote to Cash management

15:30 – 15:50 Deliver World-class Customer Service

15:50 – 16:05 Coffee Break

16:05 – 16:30 Customer Sharing

16:30 – 17:00 Get CRM Solution Landed and Optimize the Synergy with ERP and WeChat

17:00 – 17:30 Q&A and Wrap-up

Note: The agenda is subject to change.


Sorry, this event has expired. Please check out our events page for upcoming events.
Should you have any enquiries, please feel free to contact Annie Wong at +852 3616 6567 or email her at

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