Boost Customer Experience with Excellent Customer Service
The Fourth Industrial Revolution has redefined customers’ expectations to the point that 80% of them now consider their experience with a company to be as important as its products. The implications on...
The True Cloud vs. Fake Cloud Debate, and Why It Matters
True Cloud vs. Fake Cloud 2019 promises many helpful solutions to your business challenges. Chief among these is “The Cloud.” With it, you’ll be able to transition many...
How Data Quality Matters To Your CRM’s Success
Data Quality Matters To Your CRM/s Success As competition continues to increase, more and more organisations are considering how they can optimize Customer Relations Management ("CRM") to be...
All-in-one ERP Software Evaluation Kit
ERP Software Evaluation Kit In this document we hope to provide you more perspectives on the components and scorecard to use in order to evaluate a true cloud...
Business Digital Transformation Trends in 2019
Business Digital Transformation Trends in 2019 Digital Transformation — it's a top business priority. But why all the attention? A Forrester research reveals that organisations believe that by...
Whitepaper: Has Your Business Outgrown Xero?
Has Your Business Outgrown Xero? As small businesses grow, so do business processes. Small businesses require an integrated solution that not only supports growth but also sets up...
Omnichannel Order Management: a Key to Improving Your Retail Business
Omnichannel Order Management Perhaps you are familiar with this scene: Orders come in and your employees have to coordinate delivery based on closest fulfilment locations, lowest cost shipping...
SMB Guide: How CRM Helps Businesses Grow
If your small or middle-sized business is still growing well, you might not think you need a customer relationship management (CRM) technology. In fact, if you are using...
SMB Guide for Retail: 5 Common Marketing Mistakes & How To Remedy Them
Marketing is no doubt the essential to a growing small retail business. However, if it’s not done well, it could take the business down. Most small and middle-sized...