Customers are the lifeblood of your business. In retaining them, it’s crucial to build a genuinely personalised and rewarding customer journey.
Smart retail and luxury brands no longer let mysterious shoppers simply pay and go. We want to track who they are, what they buy and how they behave, from online to offline. And with the right technology, you can map and personalise each and every touchpoint along a buying journey, and reward customers based on their omnichannel behaviours.
Connect with your industry peers and our experts, to gain practical knowledge on what’s next in your customer acquisition and retention strategies.
Time : 8:15am – 10:00am
Date : October 25th, 2018
Venue: Grand Hyatt Hong Kong
8:15 – 8:30 Registration
8:30 – 8:40 Welcome and Introduction
8:40 – 9:10 Personalising the End-to-End Customer Journey
9:10 – 9:40 Shaping Omnichannel Loyalty for Each and Every Customer
9:40 – 10:00 Q&A Session and Networking
Speakers include, but are not limited to:
Senior Manager, Introv
Seats are limited. Reserve your spot today.
*Note: This seminar will be conducted in English.
Agenda subject to change