At the age of digital transformation and customer-centric approach, companies need to stay connected to their customers more than ever. Access to data is important for companies looking to deliver connected customer experiences across all touch points. To thrive and gain competitive advantage, companies must have the ability to quickly integrate all systems, unify data and create a single customer view. Businesses that have successfully built a single customer view have generated revenue gains of 5-10% and reduced costs by 15-25%.

Read this whitepaper to learn:

  • A new approach to build your single customer view in order to respond quickly to the current market and deliver the right experience to your customers at the right time.
  • How an API-led approach to integrating systems provides a well-constructed single customer view that adds unprecedented business value.
  • The success stories of customers

Source: MuleSoft, LLC

Related webinar:

Accelerate Digital Transformation and Unleash the Power of the Salesforce Customer 360 (June 9, 2020)  Click here to know more and register

 

Please fill out the form below to receive the download link

Please check this box if you do not wish to receive promotional emails from us

By clicking "Continue Reading", you have read and agreed to our Privacy Policy, including our Cookie Policy.



Twitter

LinkedIn

Facebook

Search (Google etc.)

YouTube

Partner Referral

Other

CRM ERP IR API POS Omnichannel CDP Big Data Collaborative Tool Marketing Automation Mobility eCommerce Planogram Digitalized Workflow