ERP FAQ - Introv

1. What is ERP (Enterprise Resource Planning)?: ERP is an application that automates and integrates business processes into one unified system to streamline processes, and foster information flow across the value chain in the entire organisation.

The core feature of the ERP platform is a centralised and shared robust database that collects inputs from all business functional departments from finance and accounting, sales management, procurement management, supply chain management, inventory management, business intelligence, e-commerce to customer relationship management and more. This improves the efficiency and visibility of the cross departmental collaboration.

2. What are the differences between True Cloud and Fake Cloud?: True Cloud :
True Cloud Solutions are solutions which have been coded exclusively for cloud use. They are run across many servers and benefit from multi-tenancy. And they offer continuous and easy access to upgrades.

Fake Cloud :
Many business systems being marketed as “cloud-run” were originally designed as on-premise solutions. Introv has observed how vendors attempt to “transfer” desktop native software to the cloud. These vendors then hand over responsibility to a local value-added reseller (VAR) instead of hosting, managing or otherwise maintaining their own proposed “cloud” solutions.

3. Is NetSuite Cloud ERP a True Cloud Solution?: In Introv’s experience, we’ve found that NetSuite Cloud ERP offers peak scalability and agility and is therefore an excellent example of a True Cloud Solution. For more information on True Cloud vs Fake Cloud and the benefits of using True Cloud solutions, please read the article : The True Cloud vs. Fake Cloud Debate, and Why It Matters

4. Does Oracle NetSuite support multi-languages and tax compliance across multiple countries?: Yes, Oracle NetSuite currently supports over 20 languages. It also supports tax and reporting compliance across over 100 countries, providing a scalable and flexible tax determination, calculation and reporting engine with a goal to support any tax rule, anywhere in the world.

5. What types and size of companies does Introv and Oracle NetSuite cater to?: Oracle NetSuite provides functionally out of the box to meet and adapt to a variety of industry requirements. Also, NetSuite provides its partner ecosystem with a platform to build vertical specific solutions and such partner’s specialized in doing implementation in that industry.

Introv, as the 5-star partner of Oracle NetSuite, we offer best-in-class cloud-based solutions to companies of all sizes and in all industries that help your business moving to the next level! Contact us today to schedule a Free Consultation!

6. What is the price of Oracle NetSuite license?: Licence costs vary depending on the number of users, industry sector, modules and features you need and other factors. It is difficult to tell you how much Oracle NetSuite would cost without having a discussion around your requirements. Contact us for a quote.

7. What is included in the Oracle NetSuite license price?: All software hosting, upgrades and maintenance costs are included in the annual licence price.

8. Who will provide my support?: NetSuite offers various support options to all their customers including telephone and email support. Additional paid for premium support options (Customer Success Program) are available from Introv. Contact us to know more details about the various support options.
Tel: +852 3616 6567 (HK); Email: enquiries@introv.com

9. How do I transfer from an on-premise system to the cloud?: Transferring from an on-premise system to a cloud platform can streamline your business operations, reduce costs and increase the company’s overall productivity. Just as important as the software you choose is the implementation partner you work with. You need a partner who understands that implementing a new system can be extremely disruptive, and that it takes time to adjust to the change. That change does not end when you go live. Industries evolve over time, impacting business strategies and processes needed to implement them. As your company continues to grow, so do your demands on your solution.

We understand change is not always easy, and with Introv, you won’t have to go through it alone.

10. How can I navigate the challenges in implementing a cloud-based system with limited in-house expertise?: You need a solution partner who understands your unique business needs and can offer leading practices in your industry. In addition, they should understand that software and services go hand-in-hand, and are with you for the long haul. Introv is your best choice to work together. From start-up, to emerging, to midmarket, to corporate, no matter where your company is.

11. What partnership does Introv have with Oracle NetSuite?: Introv is an award-winning, full-service IT Consultancy in APAC and we work closely with Oracle NetSuite to achieve successful ERP implementations.

Introv, as the 5-star partner of Oracle NetSuite, we empower customers with the strategic use of innovative technologies and deliver world class results that help your business move to the next level! Contact us now to schedule a Free Consultation!
Tel: +852 3616 6567 (HK); Email: enquiries@introv.com

ERP FAQ ERP stands for Enterprise Resource Planning,but what does ERP mean?

1. What is ERP (Enterprise Resource Planning)?

ERP is an application that automates and integrates business processes into one unified system to streamline processes, and foster information flow across the value chain in the entire organisation.

2. What are the differences between True Cloud and Fake Cloud?

True Cloud : True Cloud Solutions are solutions which have been coded exclusively for cloud use. They are run across many servers and benefit from multi-tenancy. And they offer continuous and easy access to upgrades.

3. Is NetSuite Cloud ERP a True Cloud Solution?

4. Does Oracle NetSuite support multi-languages and tax compliance across multiple countries?

Yes, Oracle NetSuite currently supports over 20 languages. It also supports tax and reporting compliance across over 100 countries, providing a scalable and flexible tax determination, calculation and reporting engine with a goal to support any tax rule, anywhere in the world.

5. What types and size of companies does Introv and Oracle NetSuite cater to?

Oracle NetSuite provides functionally out of the box to meet and adapt to a variety of industry requirements. Also, NetSuite provides its partner ecosystem with a platform to build vertical specific solutions and such partner’s specialized in doing implementation in that industry.

6. What is the price of Oracle NetSuite license?

Licence costs vary depending on the number of users, industry sector, modules and features you need and other factors. It is difficult to tell you how much Oracle NetSuite would cost without having a discussion around your requirements. Contact us for a quote.

7. What is included in the Oracle NetSuite license price?

All software hosting, upgrades and maintenance costs are included in the annual licence price.

8. Who will provide my support?

NetSuite offers various support options to all their customers including telephone and email support. Additional paid for premium support options (Customer Success Program) are available from Introv. Contact us to know more details about the various support options.

9. How do I transfer from an on-premise system to the cloud?

10. How can I navigate the challenges in implementing a cloud-based system with limited in-house expertise?

11. What partnership does Introv have with Oracle NetSuite?

Introv is an award-winning, full-service IT Consultancy in APAC and we work closely with Oracle NetSuite to achieve successful ERP implementations.

ERP FAQ ERP stands for Enterprise Resource Planning,
but what does ERP mean?

True Cloud :
True Cloud Solutions are solutions which have been coded exclusively for cloud use. They are run across many servers and benefit from multi-tenancy. And they offer continuous and easy access to upgrades.