Organized by Introv x Oracle NetSuite x HKPRI (Hong Kong Professional Retail Institute) and supported by Brother Hong Kong, our seminar “Retail & F&B Seminar: AI & Automation in Action”, brought together industry leaders and operators to explore how AI and automation unlock operational resilience, protect margins, and navigate rising costs.
Key takeaways from sessions:
Discussions spotlighted back office automation for real-time financial visibility and tight margin control; Chef Eric Ip 葉世昌 – 昌師傅 (Executive Director, The Hua Restaurant 紅花匯) shared frontline strategies for multi-store scaling and procurement discipline; while live demonstrations showcased how connected labeling streamlines workflows from receiving and kitchen prep to customer service and back office invoicing.
A sincere thank you to our co-hosts, speakers, and every attendee who joined the lively Q&A and networking session.
