Hei Design has partnered with Introv to enhance the digital transformation journey by streamlining complicated furniture orders and financial accounting reports.

Hei Design Ltd (Est. 2007) is a leading, SGS-accredited Hong Kong interior design and build firm with 3 showrooms. They provide one-stop commercial/residential design, bespoke furniture customization, and renovation services under their mission, “Crafting Happiness.”

How NetSuite & Introv Empowered Hei Design:

As Hei Design scaled, managing multi-project timelines, subcontractor costs, and milestone billings across multiple showrooms required an enterprise-grade solution.

We implemented NetSuite Cloud ERP for Professional Services, delivering:

1. End-to-End Project Visibility: Integrated workflow connecting Quotation → Procurement → Project Milestone →Invoicing.
2. Real-Time Costing & Profitability: Live tracking of project budgets vs. actual expenditures (labor, custom furniture, construction) to protect margins.
3. Automated Cash Flow Management: Progress-based milestone billing that automates client invoicing and accelerates payment cycles.
4. Unified Operations: A single source of truth connecting designers, project managers, and finance teams across all showrooms.