Live in April 2017, SunMoon Food Company Limited (SunMoon), a global distributor of fruit and food products, is leveraging OneWorld for financials, inventory and order management, financial consolidation across three subsidiaries in China, Indonesia, and the US, and multicurrency transactions in 11 different currencies—Australian, Canadian, Hong Kong, Singapore and US Dollar, Euro, Indonesian Rupiah, Malaysian Ringgit, Renminbi and Thai Baht. It also supports, English, Chinese, and Bahasa Malay.
Established in 1983, SunMoon distributes a wide range of fresh and sustainable produce, from premium frozen durians to ready-to-eat sweet corn. The produce is directly sourced from over 200 carefully selected and certified suppliers according to the ‘SunMoon Quality Assurance’ standard, a critical checklist of freshness, quality, safety and traceability. It is then distributed to health-conscious consumers globally, across various ecommerce channels, major supermarkets and SunMoon’s own franchise outlets.
Prior to deploying NetSuite OneWorld, SunMoon primarily used emails to correspond with its farmers, suppliers and customers for stock taking, order management, invoicing and billing. This required significant manual coordination, making it extremely difficult to track orders and compare quotes, greatly impacting productivity and the company’s growth potential.
NetSuite OneWorld empowers SunMoon’s suppliers to enter expiry dates, packaging sizes and other details from any internet-connected device into the cloud-based system. Based on this information, SunMoon can easily create a quote for its customers, which they can accept with just one click. NetSuite OneWorld then automatically sends a PO to farmers and generates an invoice once the order has been fulfilled.
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