ERP
Consumer Products & Services
"The cloud service is flexible and Introv can provide a tailor-made system that fit our needs"
Forever Couple
Forever Couple boosts customer satisfaction by seamless collaboration
Forever Couple, specialises in offering highly customised wedding bands to couples in Hong Kong
Company Mission
- To create a truly memorable experience for couples
Challenges
- Needed a comprehensive solution to help them better collaborate with manufacturers, internal staff and customers
- Needed a solution to help analyse and track market trends
- Using Excel to manage database – draining a lot of time and resources
Project Goal
- Employ a sophisticated customer database that will help the company stay competitive
Results & Benefits
- ERP helped the company connect with all stakeholders: from customers, manufacturers and Forever Couple staff
- ERP enabled staff to share ideas and knowledge with customers in real-time
- System helped to analyse and track services following market trend analysis
- Improved effectiveness and efficiency by using a flexible Cloud infrastructure
About
We are an award-winning, full service IT & Business Management Consultancy Service Provider in APAC. We offer best-in-class collaborative software solutions to companies of all sizes, looking to improve the operational excellence of their business. Get a free consultation with us today!
Get a Free Consultation
