Omnichannel Order Management: a Key to Improving Your Retail Business
Omnichannel Order Management Perhaps you are familiar with this scene: Orders come in and your employees have to coordinate delivery based on closest fulfilment locations, lowest cost shipping...
SMB Guide: How CRM Helps Businesses Grow
If your small or middle-sized business is still growing well, you might not think you need a customer relationship management (CRM) technology. In fact, if you are using...
How Does Data Tell Your Story?
In this age of Big Data, data is power - and you and your company can benefit immensely from understanding what it’s telling you. But how can you leverage...
SMB Guide for Retail: 5 Common Marketing Mistakes & How To Remedy Them
Marketing is no doubt the essential to a growing small retail business. However, if it’s not done well, it could take the business down. Most small and middle-sized...
SMB’s B2B Marketing Kit: 7 Tips to Optimise Your Lead Generation & Nurturing
Business-to-business development is all about getting that next client. A business without initial leads is like a flight without engine; no matter what kind of fuel you put...
5 Mistakes Made by SMBs When Evaluating a CRM for Their Business
When we and our Partner Salesforce worked with SMBs, we came across SMBs sharing their challenges of long-time struggle to promote business growth. As SMBs, investing in customer...
Big Data & Analytics at FIFA World Cup 2018
It seems that nearly every week, we're subjected to news about the ever-changing impacts technology has on our lives. Whether it's setting up a smart home, trouble shooting...
Leverage Facebook Data for Peak Advertising ROI
At the outset, it is clear that Facebook is currently dealing with its share of privacy-related issues. Time will tell how things pan out for Zuckerberg and Co....
What is Big Data?
It’s a phrase used to quantify data sets that are so large and complex that they become difficult to exchange, secure and analyse with typical tools. To describe...